Refund issues for failed sales | Community Mentor Help

kyrkruto0 · 2024-10-08T17:39:53.529000Z

After moving, I can't find the item that was bought from me and I want to cancel the transaction. The money has already arrived in my bank account. Before, when a sale was canceled, this amount was simply debited from the account. I received 33,57 euros, I have to pay 40,13 euros to refund the sale. Why? There is also no option - to withdraw money from the account, eBay wants me to present a card to my friend. When I enter several other cards, there is an address problem, no new card is added. Please tell me what the problem is and how can I return the money to the buyer? This has never happened before.

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Refund issues for failed sales | Community Mentor Help | eBay France