Problem with the buyer's account | Community Mentor Help

basdegr-43 · 2023-11-23T05:12:52.256000Z

Hello,I just received the following message from eBayWe are informing you that a bid or an order for the listing below has been canceled due to a problem related to the buyer's account:Xxxxxxxx - xxxxxxWe understand your disappointment, but unfortunately, the buyer xxxxxx is no longer registered on eBay and we had to cancel all of his pending transactions.Here is what you need to doIf you have not already done so, do not complete the transaction or send the item to pokeswitch.Do not communicate any further with pokeswitch, especially if he contacts you outside of eBay.If pokeswitch asks for a payment or a refund, do not send any money without first contacting eBay. If the payment has been processed, the refund has not yet been made, in case you have already sent the item.If you have already sent the item, contact the carrier to see if it can stop the delivery and send the item back to you.If the listing has ended, you can relist the item.We remain at your disposal and invite you to contact us if you have any questions.Except that the item is in the process of being delivered! What is going to happen?

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