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Problem with in-person pickup for my order
Summary: guillaumdechoulo0 ran into a problem with buying a Dreamcast because he didn’t notice that the item had to be picked up in person, and the address is a 2-hour drive away. After asking for a refund with no response, he’s trying to contact the seller, who is staying silent. *miss-tigri* advised not to share the pickup code and provided a link to contact customer support. guillaumdechoulo0 expressed his gratitude for the support and is thinking about calling customer support to sort out the situation.
Hello everyone!
I’ve got a big problem... I clicked pay for a Dreamcast, and local pickup was offered.
basically, I didn’t see that the item was actually to be picked up.
After checking, the item is 2 hours away by car one way and I don’t even really know where.
I’m a mess, I don’t even know the address anymore...
so I quickly asked for a refund as my first option...
Also, I sent messages to the seller, and they didn’t reply to anything...
by the way, is my last option to pick up the package?
or can I hope to cancel the order?
I tried to cancel, the request was refused!
but for me it’s far away...
if someone can help me out...
*miss-tigri*
Mentor6 months agoHello
First thing: do not share the pickup code because without it the seller will not be able to claim that they handed you the item.
To contact customer service, see at the bottom of the link:
https://www.ebay.fr/help/buying/shipping-delivery/changing-delivery-address-method/local-pickup?id=4056&st=3&pos=1&query=Achat%20avec%20remise%20en%20mains%20propres&intent=Remise%20&lucenceai=lucenceai&docId=HELP1015
guillaumdechoulo0
OP6 months agoThank you so much for the support, I'm kind of losing it.. I'm also thinking about those who must be getting ripped off thanks to fake in-person handoffs...
the support for the stress, thank you thank you! I'll call, I'll keep you posted
guillaumdechoulo0
OP6 months agoI don't even have the address 😞
the seller didn't provide any sales history...
he won't give me his address and doesn't respond to my messages...
I hope someone can help me...