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Product not received - No response from a seller

Summary: cognet.a80 ordered an LCD screen for a camera at the end of October, but received the wrong model. The seller promised to send the correct one after the wrong one was returned, but since then, cognet.a80 has received no response or new screen. koalagris advises checking the return conditions on the site, noting that the deadline to request an official refund has passed, leaving cognet.a80 with few options to resolve the problem.

Hello,

I ordered an item at the end of October from a seller (an LCD screen for a camera). Once I received it, it turned out that the product did not match. After pointing this out to the seller, he told me that there are several models (it would have been good to specify that in the listing if that is the case). In short, it was agreed that I would send back the wrong one and that he would send me the correct model.

The screen was sent back and since then I have had no news from him, my messages are going unanswered (and of course I have not received the screen..). What can be done? I saw that there was something about a deadline but since the shipment is going abroad, that deadline is quickly exceeded...

Thanks in advance for your help,