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Product does not match the listing; it’s a replica
Summary: migras_46 relatou a compra de um produto que é uma réplica não coberta pela garantia da Apple, sem nota fiscal e que não atualiza o firmware. Ao conectá-lo, foi identificado como não genuíno. koalagris sugeriu consultar a política de devolução no eBay e perguntou sobre os detalhes da entrega. migras_46 mencionou que o botão de confirmação de devolução ainda não está ativado e que espera que o status do item mude para entregue antes de solicitar a devolução.
The product is a replica, so Apple does not cover any warranty. In addition, it did not come with an invoice. The firmware version is not updated because it is a replica. When connected to the phone, it was identified as a non-genuine product. The box and manual do not match the original.
[Edit]
The product is a replica, so Apple does not cover any warranty. In addition, it did not come with an invoice. The firmware version is not updated because it is a replica. Once connected to the mobile phone, it was identified as a non-authentic product. The box and manual do not match the original.
koalagris
Mentor2 years agoForum ebay FRANCE : post in French...
migras_46
OP2 years agokoalagris
Mentor2 years agohttps://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
migras_46
OP2 years agokoalagris
Mentor2 years agodelivered when?
delivery recorded in the purchase history?
purchase made via this account on 10/10 or as a guest?
migras_46
OP2 years agoit was delivered yesterday
koalagris
Mentor2 years agodelivered on a Sunday ??? 😲
you’re not answering my second question, but anyway you have 30 days from the delivery date to make a return request...