seller protection against a buyer’s dishonesty | Community Mentor Help

c3922 · 2023-10-19T20:51:15.409000Z

Hello everyone, Why aren't sellers protected and automatically blamed...??? If a seller sends an item that works and the buyer receives it and claims it doesn't work, then replaces my item with a defective one ??? So I lose the shipping costs and my item... and the buyer gets refunded and has won a free item, that's disgusting !!!! why isn't it possible to report a buyer who does that? especially since my buyer is buying with an account with no profile and no feedback !!!!!!

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seller protection against a buyer’s dishonesty | Community Mentor Help | eBay France