What to do if the seller uses a cheaper mode of transport than the one paid for and promised

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Summary: valeriepetit expresses concerns about the practices of some sellers on eBay, who promise an expensive shipping service but use a cheaper one instead. They ask for advice on how to handle these situations, especially when sellers offer different prices for the same product with similar shipping services. koalagris and *miss-tigri* suggest there isn’t much to do except voice their dissatisfaction in the feedback, while focusing on the overall satisfaction with the purchase.

What should be done if a seller does not use the promised and paid shipping method.

in practice, we accept a very expensive luxury shipping method,

that I pay between 45 and 60 dollars for an item weighing 50 grams and very small in size

with tracking and luxury insurance

, which is therefore promised by the seller when we accept the purchase,

but in practice, when receiving it, we realize that the seller used a method three times cheaper, but with very economical tracking, at the lower official rate, which cost him 12 dollars.

with tracking but no insurance at all (therefore cheaper)

what should also be done when a single seller sells the same product three times at three different prices, but in these three sales, the same international shipping quality - same wording - is indicated with three different rates, which means that even if we think we are paying twice less, we end up with the same total.

what can ebay do about these abuses, by the tens of thousands ?

knowing that the sellers who do this all say absolutely, "it's not me who decides, it's only ebay who chooses these rates, I don't choose, I can't do anything," they all without exception have the same answer.

can you also ask ebay the question, thank you.