What's going on at the Mondial Relay Harles HUB?
Summary: thanathos22 expresses frustration about parcel transit issues with Mondial Relay, especially at the Harnes HUB, corrected from "Harles," where parcels seem to go missing after being scanned. This is a recurring issue, with negative feedback from many customers, according to their online research. Another participant, max2661953, confirms that it is a problem related only to Mondial Relay.
Hello,
I've sold a few items recently and I'm selling to a few people from abroad.
As a private individual, I find it more convenient to ship my sales through Mondial Relay.
But since the beginning of November I've been spending my time asking Mondial Relay for explanations as soon as my parcels go through the "HUB Harles"; once they're scanned there, there's no sign of life anymore, nothing.
Even if it happened once, I'd be willing to understand, but I already have two parcels that are in limbo and potentially three others that will go through there, which I think will suffer the same fate!
When you quickly search on Google and look at the reviews, it's a complete catastrophe, nothing but negative ratings and loads of dissatisfied customers!!!
thanathos22
OP2 years agoAnd it’s the HARNES HUB, not HARLES, sorry!
max2661953
·2 years agoGood evening, @thanathos22 ,
An issue inherent to MR, nothing to do with EB.