hello I sold an item, the buyer is asking to return it. The reason they selected in their initial request is "I don't like the item". In the text they mention defects that I dispute but I don't intend to go any further and I accept the return, it's simpler for everyone. However, eBay's message on this subject isn't clear: who has to pay for the return in this case? should I buy a return label? thank you for enlightening me, my searches in the help section don't mention any difference depending o...

re... @deniseclo You should check this with Customer Service here---> eBay Customer Service Preferably contact them during business hours and ask to be called back. They will correct it if it needs to be corrected because they have the means to look at your account, which nobody here does. Best regards

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