Who pays the return shipping costs: the buyer or the seller? | Community Mentor Help

daapp_63 · 2024-11-12T23:20:16.427000Z

A buyer bought one of my items: an iPhone, but he wants to return it. Since I paid the shipping costs myself, should I or the buyer pay the return shipping costs? In the item listing I clearly put "returns refused" and besides, it’s the buyer, so it makes sense that he should pay the return shipping costs since he’s the one (the buyer) who wants to return the item?

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Who pays the return shipping costs: the buyer or the seller? | Community Mentor Help | eBay France