Buyer's Claim | Community Mentor Help

maxtho9004 · 2025-03-18T20:32:03.547000Z

Good evening,I’m having a problem with an item sent on March 4 by Colissimo with signature required.I have kept all the proof of the shipment (proof of drop-off and the photo of the package)However, this package was lost by the post office as of the morning of March 6. I understand that the seller is asking for a refund and I will make an effort to refund them, but for my part not only do I lose this sale, I paid eBay commission fees and, to top it all off, the item is lost through no fault of my own because of the post office. In circumstances like this, is there not some financial protection for the seller in the event that the loss of the package is not my fault.Thank you in advance Kind regards

Home
Aide des Mentors de la communauté
Forums de discussion
Groupes
Actualités eBay
eBay Aide

Discussions

Catégories

Discussions

Buyer's Claim | Community Mentor Help | eBay France

This content is being translated. Try refreshing in a moment.