Ebay fraud and complicity complaint | Community Mentor Help

collectsitems · 2025-12-21T10:53:01.909000Z

Hello,I’m a seller and I was scammed by a buyer over a parcel claimed to have been received empty, even though I provided EBAY with all the evidence: the weight of the parcel shipped/delivered, video, photos, the carrier’s testimony, etc., but it made no difference and EBAY closed the dispute in the buyer’s favor for an amount of €2,800. Even more so because EBAY still keeps its commission fees on a sale that was fully refunded to the buyer, and not wanting to let a double injustice be in EBAY’s hands, I disputed the case once, and the decision was confirmed 1 hour later. To add insult to injury, EBAY is claiming more than €400 in commission fees from me on a sale from which I didn’t receive anything, not even €0.01, it’s really the height of it.I want to start legal proceedings, but I’d first like to know the following information: - Contact details for the mediator to which EBAY belongs? - EBAY complaint department at a higher level than the one accessible via their contact page? I really intend to take EBAY to court for this well-known and repeated fraud in which EBAY is complicit with buyers. Thank you for your kindness, I remind you that I’ve had an EBAY account since 2003, 23 years of service, only to be treated like this in the end? I won’t give up an inch. Thanks for your messages and to the people who take the time to read me.

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