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Hello;
Following a purchase not honored by the seller, eBay refunded me but only for one item (1.28 euros), which corresponds to the purchase of one item even though I bought 10 for 12.80 euros!
How can I get eBay to reconsider this refund and realize the mistake!!!?
Thanks in advance;
Denis
2 comments
koalagris
Mentor1 year agoHello @mespilus019
See this page:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/contester-une-dcision-debay-concernant-un-retour-ou-un-objet-manquant-pour-les-acheteurs?id=4039&st=3&pos=4&query=Contester%20une%20d%C3%A9cision%20d%27eBay%20concernant%20un%20retour%20ou%20un%20objet%20manquant%20pour%20les%20acheteurs&intent=contester&lucenceai=lucenceai&docId=HELP1308
Best regards
lingma85
Mentor1 year agoGood evening @mespilus019
Contact Customer Service here--> eBay customer service
Do it during office hours if possible and ask to be called back.
Kind regards