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Summary: egzotik6 explained a situation with a seller who was unable to issue a correct invoice for an item intended for Poland, which led to an auction cancellation issue. egzotik6 feels the situation is unfair and wants the warning removed from their account, with messages and screenshots to support it. *miss-tigri* and koalagris responded by saying the issue should be addressed to eBay customer service, providing relevant links for communication in France and Poland.
I informed the seller from the start that he had to issue me a new invoice with shipping to Poland so that I could pay for it.
He couldn't do that, so I wrote to him to relist the item with the shipping costs entered from the beginning.
He relisted the item and I placed a bid in the auction, but instead of canceling for another reason, he chose the reason that I had not paid for the item by the chosen time.
It's unfair and I would like this warning to be removed from my account.
You have my messages with screenshots as proof that I am right.
Thank you
koalagris
Mentor2 years agoYou depend on ebay POLAND:
https://www.ebay.pl/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=4&query=Contacter%20le%20Service%20clients%20eBay&intent=Contacter%20vendeur%20&lucenceai=lucenceai&docId=HELP1326
*miss-tigri*
Mentor2 years agoHello
You are not addressing customer service but the forum ..
See at the bottom of the link:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=4&query=Contacter%20le%20Service%20clients%20eBay&intent=Contacter%20vendeur%20&lucenceai=lucenceai&docId=HELP1326