Locked
Discussion interactions are currently paused.
Object references not matching the order
Hello,
I ordered the magnetron for a microwave, whose reference was TOSHIBA 2M253J (XB) 8L17, and I have a magnetron with a completely different reference. I’m wondering whether I can still install it in my microwave oven. If possible, I’d like the customer service email address for eBay, because it’s impossible to find it on the site. Thanks
1 comment
koalagris
Mentor1 year agoGood evening @bas_9025
"I’m wondering if I can still mount it on my microwave oven" = contact the seller or do some research online (or even ask the question on a specialized forum).
Ebay doesn’t sell anything and doesn’t deal with this kind of problem//after-sales support, customer service will only advise you to make a return request to the seller if the reference of the item received is different from the one shown in the listing.
Apparently, given the account creation date of the account you’re posting from, I assume it was a guest purchase, so read this link:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre&lucenceai=lucenceai&docId=HELP1151
Best regards