Extend the time for sending the item? | Community Mentor Help

pokeatchoum · 2024-07-16T12:43:07.201000Z

Hello, last week I listed some products for sale (pokemon card), it was the first time I used ebay as a seller, and while digging around I saw that I could set myself to away status (since I'm on vacation), I think I handled it badly because a customer bought the card the very day I listed it and didn’t receive any message saying that I couldn’t send it yet.So I contacted them and luckily this person is incredibly kind and has no problem if they have to wait until I’m back from vacation.On the other hand, in my sales, Ebay tells me that I have to ship it by today at 11:59 p.m. at the latest (which will be impossible), how can I extend the time now that this has been agreed with the customer?Thanks in advance!

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