Looking for an order that isn’t in my order history | Community Mentor Help

steftex_971 · 2025-05-05T14:40:44.938000Z

Hello, I made a purchase on April 15. I did receive an email with the order details. When I go to my Ebay account, no orders appear. In addition, the delivery information has not been updated, and it's now been 3 weeks that I have had no information about this order. How can I report this problem on the platform given that it does not appear in my history? Thanks in advance ST

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Looking for an order that isn’t in my order history | Community Mentor Help | eBay France