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I received a DVD that can't be viewed
I RECEIVED A DVD THAT CAN ONLY BE PLAYED ON HALF OF IT, THE REST IS NOT VISIBLE. I WROTE TO THE SELLER, WHO IS A COMPANY, THREE DAYS AGO, PROPOSING THAT THEY SEND ME ANOTHER ONE IF THEY HAD IT, OR REFUND ME. NO RESPONSE. I SAID NOT TO SEND IT BACK BECAUSE I WOULD HAVE TO PAY EXTRA COSTS. I BUY A LOT OF DVDs ON E BAY. THIS IS THE FIRST TIME I HAVE ENCOUNTERED THIS PROBLEM. CAN YOU HELP ME, THANK YOU
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koalagris
Mentor1 year agohttps://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
https://www.ebay.fr/help/buying/returns-refunds/start-return/return-postage?id=4066