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refusal to pay customs duty
Hello community
I sold some collectible cards. Cards sent by express delivery.
The buyer lives in England and refuses to pay the customs tax.
In the listing I refuse returns
6 comments
koalagris
Mentor1 year agoHello @buchman45
Small clarification:
"In the listing I refuse returns" = this mention only applies in the case of a delivered parcel and a return request for personal convenience.
If the item is not as described: eBay will force you to accept the return.
If the parcel is not collected or is refused by the buyer: the carrier will automatically and necessarily return it to the sender.
In neither of these 2 cases will you be able to object to it...
Kind regards
buchman45
OP1 year agofrancexpressdeal
Mentor1 year agoHello @buchman45
Did you make sure to include the IOSS number on your shipment?
buchman45
OP1 year agofrancexpressdeal
Mentor1 year ago@buchman45
which doesn’t answer my question... was the IOSS number clearly shown ON your shipment?
buchman45
OP1 year agoI attached the requested files.
The shipment was made via packlink for Chronopost.