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Seller refuses to honor the warranty
Hello, I bought two new hydraulic shock absorbers and one of the two leaked very quickly; the seller tells me that all I have to do is change a seal!!!
I have a one-year warranty, how can I ask eBay to step in?
5 comments
francexpressdeal
Mentor3 weeks ago · EditedHello @miche-1
When was this purchase made?
Is the seller a professional or a private individual?
Is the seller French or foreign?
miche-1
OP3 weeks agoPurchase in the month of November, a few hundred kms traveled.
Foreign seller.
francexpressdeal
Mentor3 weeks ago@miche-1
"Is the seller a pro or a private individual?"
miche-1
OP3 weeks agoPro
francexpressdeal
Mentor3 weeks ago · Edited@miche-1
I see...
Ebay will not intervene since the site’s warranty period expired a long time ago.
See this link:
Distance buying, e-commerce : steps to take and remedies in case of a dispute | Service Public