Refuse merchandise return | Community Mentor Help

bar77130 · 2026-07-02T15:57:49.067718Z

Hello, I sold a starter card described as programmed and that it needed to be reset; I’ve sold some without any problem. Now someone bought it, didn’t ask me anything, and is now asking for a return saying the card doesn’t work because they don’t know how to do the reset procedure. How do I refuse the return request?

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Refuse merchandise return | Community Mentor Help | eBay France