solve the customs fees problem once and for all!

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Summary: techart-auto raises concerns about customs fees related to exports outside the European Union, wondering whether buyers are properly informed of these costs before purchasing. lingma85 replies that it is not necessary for the seller to specify the exact amounts of customs fees, but rather to warn buyers that they may have fees to pay as importers. lingma85 points out that these fees vary by country and that it is up to buyers to check with their local customs office. techart-auto then asks how to better inform buyers in listings or alongside shipping costs.

Hello, I'm calling on the experts, for example sellers exporting abroad I'm having problems with customs fees it's not clear I've already delivered items outside the European Union in the past but here there are customs fees, to be paid by the buyer, which my parcel tracking indicates to me I would like to know whether buyers are properly informed about customs fees, at the very least; it would be even better to have an exact rate as well all of this should be clear, whether you are a seller or a buyer but today I still don't know whether the buyer was properly given the information about customs fees before buying if not, then we might as well stop selling abroad altogether thank you thank you for replying only if you know

techart-auto

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Posted 3 years ago·Last reply 3 years ago

2 comments

techart-auto

OP3 years ago

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thanks for your reply , how do you indicate that there may be customs fees , in the listing text ? or is there a way to indicate it with the shipping costs ?

lingma85

Mentor3 years ago

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Hello @techart-auto

As a seller, you don't have to enter the amount of customs fees that your buyers, who are geographically located across all latitudes of the world, might pay...... Just warn them that they will have to pay them as the importer ... that's all.

It's up to buyers to check with their own customs office about the fees they may have to pay to clear a package coming from abroad...

You must surely realize that customs fees are different for every country as well as their laws.. and what you're asking for sounds like a "mission impossible".

Leave each person responsible for their own duties... that avoids a lot of hassle.

Regards