Grouping shipping fees on already paid purchases

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Hello,

I need to send 2 comic books to a buyer who paid right away without asking for combined shipping and/or the invoice.

Am I really required to make 2 packages with 2 shipping charges for him?

Thanks in advance for your replies.

dijil22

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Posted 1 year ago·Last reply 1 year ago

2 comments

lingma85

Mentor1 year ago

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Hello @dijil22

The wisest thing would indeed be to make 2 parcels, since he advanced the shipping costs for that...

and then... if you put the 2 purchases in one parcel.. how are you going to prove it if he accuses you of not having sent him everything...??

Another solution...

- let him know that you intend to reduce the shipping costs and combine the 2 purchases... but that to do so, you need to cancel the 2 current transactions and repost an ad with the new shipping costs...

- wait for his reply...

Best regards

dijil22

OP1 year ago

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I had actually thought about your latest proposal. I’m going to
propose it to him/her.
Thanks anyway for your response.
Kind regards