LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconRefundHello, I still haven't received the refund for my screen, which I had received damaged. I wanted to know how it's going, please.mic-255583View listingsPosted 2 years ago·Last reply 2 years ago See original 2 commentsComment Newest*miss-tigri*Mentor2 years agoView listingsHello Did you follow the procedure for a return and refund request? https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=7 ask eBay to step in. See originalkoalagrisMentor2 years agoView listingsGood evening @mic-25558 You're here on a user-to-user forum... Have you followed the dispute procedure? https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134 (contact link to customer service at the very bottom of the page: by phone 7 days a week from 9 a.m. to 6 p.m.) And what did the seller reply to you? https://www.ebay.fr/help/buying/resolving-issues-sellers/contacter-un-vendeur?id=4021&st=3&pos=1&query=Contacter%20un%20vendeur&intent=contacter%20vendeur&lucenceai=lucenceai&docId=HELP1051 Best regards See original
*miss-tigri*
Mentor2 years agoHello
Did you follow the procedure for a return and refund request?
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=7
ask eBay to step in.
koalagris
Mentor2 years agoGood evening @mic-25558
You're here on a user-to-user forum...
Have you followed the dispute procedure?
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
(contact link to customer service at the very bottom of the page: by phone 7 days a week from 9 a.m. to 6 p.m.)
And what did the seller reply to you?
https://www.ebay.fr/help/buying/resolving-issues-sellers/contacter-un-vendeur?id=4021&st=3&pos=1&query=Contacter%20un%20vendeur&intent=contacter%20vendeur&lucenceai=lucenceai&docId=HELP1051
Best regards