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I received an email confirming that I would get a refund for what I bought, but I still haven't received the refund 10 days later. What should I do?

luuk_94

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Posted 2 years ago·Last reply 2 years ago

3 comments

*miss-tigri*

Mentor2 years ago

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The best thing would be to contact customer service to review this refund..

https://www.ebay.fr/help/call_us?type=ContactUs&topicId=4000

luuk_94

OP2 years ago

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Hello,

Thanks.

I'm from Switzerland.
Which number should I contact? Which email should I write to?

Thank you very much.

Have a nice day.

koalagris

Mentor2 years ago

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Hello @luuk_94

https://www.ebay.ch/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=SERVICE%20CLIENT&lucenceai=lucenceai&docId=HELP1326

Regards

P.S.: if payment by card, the refund can take up to 30 days...