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Refund
I'm writing to you because the item I ordered was never sent and, because eBay is competent, it refused my refund request. So I accidentally requested a return. What should I do to get a refund?
Thank you very much
1 comment
lingma85
Mentor2 years agoHello @josca_7908
If you can't get along with the seller and you've already used a dispute for this transaction... you're stuck...
Try contacting Customer Service here-----> eBay Customer Service
Best to contact them during office hours and ask them to call you back.
(right now, you have to really push to get through to them... )
If you had the good idea to pay with Paypal... you can still open a claim on your Paypal account within 180 days after payment...
Otherwise, check with your bank if you paid by credit card (normally you should have insurance included for non-receipt of an online purchase...)..
Regards