BUYER REFUND WITH EBAY FUNDS | Community Mentor Help

anmal9327 · 2024-02-04T12:39:08.121000Z

The sold item arrived broken at the buyer's place. I paid for the return label and received the package. How should I proceed to reimburse the buyer? The funds are in my account, including the eBay commission. Since the sale is canceled, is the commission canceled and does eBay reimburse the buyer? I can't find the steps to close this sale. Thank you for your help

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BUYER REFUND WITH EBAY FUNDS | Community Mentor Help | eBay France