buyer refund without returning the item | Community Mentor Help

pibi91 · 2026-06-04T06:03:28.363000Z

I am a seller. A buyer requests a return. I accept immediately. I follow all of eBay's recommendations, which tell me I will be refunded when I have received my item back. My item has not been returned to me even though the buyer does not respond to messages and I provided him with all the documents on eBay messaging. DOUBLE PENALTY: refund without the item being returned decided by eBay CONCLUSION: eBay = scam "If you accept the buyer's return request, the buyer must send you the item back before you can issue a refund." This is written in the eBay rules

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buyer refund without returning the item | Community Mentor Help | eBay France