Order cancellation refund | Community Mentor Help

diegocr0201 · 2023-07-20T17:28:33.701000Z

Someone ordered an item from me, then after paying, they asked me if I could cancel their order. I canceled it, so I issued a full refund. I had to refund the person using my saved payment method on eBay, "bank card". I was charged by eBay for the refund, but eBay did not reimburse me. Is that normal? What should I do?

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