LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconRefund after returning the packageIf the buyer doesn’t pick up the parcel after it’s returned by Colissimo following a dispute or I had to send back my purchase, am I still refunded?frere59732View listingsPosted 3 years ago·Last reply 3 years ago See original 2 commentsComment NewestkoalagrisMentor3 years agoView listings@frere59 Good evening ??? 😕 you mean the seller (since it's about returning a purchase...) https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=retour&lucenceai=lucenceai&docId=HELP1134#section4 (contact link to customer service at the very bottom of the help page) See originalmadelodie·3 years agoView listingsHello, are you the buyer or the seller? Dispute for an item not received and return request? Enter the return tracking number in the dispute and if the seller does not collect the parcel after 8 days, ask e Bay to intervene. Regards. See original
koalagris
Mentor3 years ago@frere59
Good evening ??? 😕
you mean the seller (since it's about returning a purchase...)
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=retour&lucenceai=lucenceai&docId=HELP1134#section4
(contact link to customer service at the very bottom of the help page)
madelodie
·3 years agoHello,
are you the buyer or the seller?
Dispute for an item not received and return request?
Enter the return tracking number in the dispute and if the seller does not collect the parcel after 8 days, ask e Bay to intervene.
Regards.