Hello, I called customer service (since there is no way to contact Ebay in writing) to explain that I was charged VAT when making a purchase from Germany and that DHL charged me VAT again on receipt. That is to say, Ebay did not handle the VAT paperwork at customs. So I paid VAT twice. They told me to send the invoices to Ebay by email to get the excess refunded, but there is no way to contact Ebay in writing? Can someone help me please.

Hello @fimafil-9et14q See this help page: https://www.ebay.ch/help/buying/paying-items/payer-les-taxes-sur-les-achats-effectus-sur-ebay?id=4771&st=3&pos=1&query=Payer%20les%20taxes%20sur%20les%20achats%20effectu%C3%A9s%20sur%20eBay&intent=remboursement%20TVA&lucenceai=lucenceai&docId=HELP1425#section6 Best regards

VAT refund after having to pay it twice | Community Mentor Help

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VAT refund after having to pay it twice | Community Mentor Help | eBay France