Refund for a purchase not received at a relay point | Community Mentor Help

cou-7309 · 2026-04-19T15:09:32.250000Z

Hello,I bought an item on eBay in January for delivery to a pickup point. In the end I didn't go to pick up the parcel because I changed my mind. The item was therefore returned to the sender but I haven't had any response or refund from the seller. I've contacted him several times since then but each time he tells me he still hasn't received the parcel so I still haven't been refunded.Is this normal? Thank you for your reply.Kind regards.

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Refund for a purchase not received at a relay point | Community Mentor Help | eBay France