Refund not processed | Community Mentor Help

diabolomenthe8282 · 2026-04-28T12:47:44.152000Z

Hello, I sent back an item on April 8 after asking the seller to change the carrier (it wasn’t possible for me to send the item back by FedEx) so the seller made me a DHL label, the refund was supposed to be issued on April 15 but eBay still thinks the item is in FedEx’s hands so I haven’t received a refund since then, even though the package has already been returned to the seller for 2 weeks, I have several screenshots in case they’re needed, thank you

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Refund not processed | Community Mentor Help | eBay France