Refund for item not received | Community Mentor Help

boulitte33 · 2024-09-28T09:38:42.548000Z

Hello I opened a dispute on September 12 for item not received.The delivery was never completed for various reasons and the seller (professional) got the item back.The seller is telling me he will only refund me 500e out of the 750e purchase price!Even though I never received the item and the terms of sale gave me a 30-day return periodNo way to contact eBay, whether through the options or otherwise, the dispute is blocked.Would a report to the DGCCRF or elsewhere have any chance of succeeding? The seller may already have resold the item Thank you for your help

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