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Partial refund not made even though the seller gave their agreement
Summary: valentiperri5 describes a frustrating experience with a seller after buying a damaged laptop. Although a partial refund agreement was reached, the seller stopped responding after asking for the dispute to be closed. lingma85 advises that valentiperri5 has no further recourse since they closed the dispute, pointing out that it is now too late to hope for a refund.
after a purchase from this seller, the delivery of a laptop arrived damaged after delivery
we had several exchanges to try to find common ground and agreed on a partial refund
however, after all this the seller did not give me any news, had me close the dispute to avoid possible legal action, telling me "it’s fine, you can cancel, I’ll refund you, screenshot to back it up" and leaves me with no response
I followed up several times without success
lingma85
Mentor3 months agoGood evening @valentiperri5
Given your seller's attitude and the fact that you closed the dispute...
- you have nothing more to expect from him.
You closed off the only leverage you had.. it's too late now.
You may get other opinions...
Kind regards