Refund overpaid VAT+TAXES | Community Mentor Help

eeidf · 2024-07-16T12:30:07.818000Z

Hello everyone,I bought a watch for which I paid via EBay nearly €1,000 in taxes and VAT… I received the item, but I was asked, in order to receive it, to pay an additional €125, the seller having made the declaration incorrectly at the time of shipping… it turned out upon receipt of the item that it was a counterfeit! I therefore opened a PayPal claim and, at the same time, asked eBay for a refund (as предусмотрed in their terms and conditions) of the excess taxes paid… I was told that since a dispute was open, they had to wait to see whether the dispute would be closed in my favor (or not) before proceeding with this refund! No link, but fair enough… after 2 months of work to get the case resolved in my favor, I finally obtained the closing of this claim in my favor on 27/06/24… I therefore immediately contacted eBay again about the dispute being closed in my favor and asked for a refund of this excess tax payment… since 27/06/24, eBay has been stringing me along, no longer replying, I have to keep following up constantly, it’s becoming unbearable… you have to keep claiming what is due to you over and over! I fought for 2 months to close a claim, and now I still have to fight to get what should be rightfully refunded to me… insane… has anyone experienced a similar situation!? Thanks

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Refund overpaid VAT+TAXES | Community Mentor Help | eBay France