Returning an item after a dispute | Community Mentor Help

maheddal0 · 2024-10-01T10:59:49.456000Z

HelloAfter returning two items following a dispute, I still haven’t received a refund, but looking more closely I noticed that the items still haven’t been delivered after more than 10 days in transit. After looking into it, it turns out that the return label provided by eBay is intended for a letter of 30g max, whereas the parcel sent back was supposed to weigh less than 1kg. Can you help me?La Poste can’t seem to find the parcel.Thanks in advance

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Returning an item after a dispute | Community Mentor Help | eBay France