RESPOND TO A REVIEW RESPONSE
Summary: erbi9488 described a frustrating situation where they bought an item and paid for it immediately. The seller first left positive feedback but never sent the item, later issuing a refund without any explanation. When erbi9488 left negative feedback, the seller falsely accused erbi9488 of not responding to messages. koalagris advised checking an eBay help page to find out how to change feedback.
hello
I bought an item and paid immediately
the next day the seller gives me positive feedback
but does not send the item and a few days later refunds me without explanation
so I give him negative feedback he replies to this feedback that I did not respond to his messages (false) and I paid right away
how can I respond to his lying reply?
thanks for your help it's the first time and I don't want this person to lie with this reply
thanks in advance
koalagris
Mentor1 year agoHello @erbi9488
See this page:
https://www.ebay.fr/help/buying/leaving-feedback-sellers/afficher-et-modifier-des-valuations-laisses-aux-vendeurs?id=4031&st=3&pos=1&query=Afficher%20et%20modifier%20des%20%C3%A9valuations%20laiss%C3%A9es%20aux%20vendeurs&intent=commentaire%20de%20suivi&lucenceai=lucenceai&docId=HELP1054
Best regards