LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconBackHello,I made a return due to an incompatibility with the item ordered, but I can't manage to enter the tracking number after purchasing the shipping label via eBay. When I click save, nothing happens? Regardsgo720normandie36View listingsPosted 1 year ago·Last reply 1 year ago See original 1 commentComment Newestlingma85Mentor1 year agoView listingsGood evening @go720normandie It may perhaps be a bug, which often happens with this function. In that case, you need to contact Customer Service here------> eBay customer service to do so during office hours and ask to be called back. In the meantime, you can clear your browser cache after logging out of eBay... and/or change browser.. That can also help you find a missing function... Best regards See original
lingma85
Mentor1 year agoGood evening @go720normandie
It may perhaps be a bug, which often happens with this function.
In that case, you need to contact Customer Service here------> eBay customer service
to do so during office hours and ask to be called back.
In the meantime, you can clear your browser cache after logging out of eBay... and/or change browser..
That can also help you find a missing function...
Best regards