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Return
Hello, I’m writing to follow up on the return I made the same day I received the product. To this day, I still haven’t heard anything. Could you let me know where things stand with the return and my refund? I look forward to your reply. Kind regards,
Julie.****
2 comments
*miss-tigri*
Mentor4 months agoHello @judid0
Check where your return stands with the tracking number
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/return-shipping?id=4066&st=3&pos=4&query=Informations%20sur%20les%20retours%20(pour%20les%20acheteurs)&intent=Suivre%20retour&lucenceai=lucenceai&docId=HELP1152
koalagris
Mentor4 months agoHello @judid0
"Could you tell me" = no, under no circumstances, since this is a forum between members...
Check with your seller:
https://www.ebay.fr/help/selling/resolving-buyer-issues/contacter-un-acheteur-ou-un-enchrisseur?id=4083&st=3&pos=2&query=Contacter%20un%20acheteur%20ou%20un%20ench%C3%A9risseur&intent=contacter%20vendeur&lucenceai=lucenceai&docId=HELP1035
And above all, follow the steps and deadlines of the eBay return procedure carefully:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
Best regards