Hello, I’d like to know how this works because someone bought an item and had it returned, and it turns out the item was delivered to my address, but we received nothing, and the refund has already been made. I don’t have my products, I don’t have my money, and the money that was held, they released it after seven hours, and now I wanted to know how this is going to work for my products
koalagris
Mentor3 months agoGood evening @eco_parfumerie
Check with customer service as of tomorrow:
https://www.ebay.fr/help/selling/managing-returns-refunds/rpondre-une-demande-de-retour-en-tant-que-vendeur?id=4115&st=3&pos=1&query=R%C3%A9pondre%20%C3%A0%20une%20demande%20de%20retour%20en%20tant%20que%20vendeur&intent=r%C3%A9pondre%20retour&lucenceai=lucenceai&docId=HELP1113
Link all the way at the bottom of the page ("other options")
Best regards