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Return
Summary: sandmi_37 expresses difficulties with returning two non-compliant plates on eBay, noting that the return fees are almost as high as the purchase price. jacquelinedu36 suggests asking the seller for a return label and potentially opening a dispute. *miss-tigri* suggests following the return procedure indicated on eBay. koalagris recommends considering reselling the item if that is more economical than returning it, but sandmi_37 does not understand this advice and feels that eBay should make returns easier.
I’m reaching out to you because I need to return the 2 plates to the seller, as they did not match the photos, and I paid a total of €30 for them.
On Friday I went to the post office to send the two packages. And when I added them up, I was within €1 of paying as much to buy them as to return them.
I want to get a refund for these two purchases, and I’m stuck with the return.
I would like to know what I can do because I find myself in a difficult situation.
I really got taken advantage of.
Thank you for your reply
Sand
6 comments
koalagris
Mentor2 years agoHello @sandmi_37
Sometimes, if the item is still usable of course, it is financially preferable to resell it rather than pay for return shipping; it's something to weigh up...
Best regards
sandmi_37
OP2 years agoI don't understand your message
Kind regards
Sandrine
Sent from my iPhone
koalagris
Mentor2 years agowell, read it again carefully...
sandmi_37
OP2 years agoThat would be simpler.
*miss-tigri*
Mentor2 years agoBonjour @sandmi_37
la procédure pour un retour :
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=7
si c'est pour objet non conforme,vous demandez un bordereau de retour
jacquelinedu36
Mentor2 years agoHello,
Have you done it in order
1) ask your seller for a return slip if French
2) note the return slip number
3) see about opening a dispute for item not as described
4) contact your seller to maybe arrange an amicable resolution
5) do not close the dispute