RETURN buyer from the United Kingdom | Community Mentor Help

francisw5812 · 2024-04-24T07:43:01.281000Z

Hello, I’ve been an Ebay member for 18 years and have more than 800 feedback ratings, and this is the first return I’ve been asked for... A buyer wants to return an item I sold him, supposedly because of an issue with the specifications! Anyway... I accepted his request. The person doesn’t have a Paypal account, so I have a problem with the return by the Royal Mail, I don’t know how to go about it, Ebay customer service tells me to buy a shipping label from La Poste in Colissimo? I’ve tried, but for the departure location there is only France! What solution is there, your help would be welcome Thank you Kind regards Francis

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RETURN buyer from the United Kingdom | Community Mentor Help | eBay France