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Article return
Summary: loicteys ran into a problem with a return ticket displaying an error message and is looking for how to contact support. lingma85 suggests using a link to print postage labels on eBay and, if that doesn’t work, going to a carrier to send the parcel manually, making sure not to forget to include the tracking number.
Hello, I made a return and when printing the ticket it says on the PDF :
"That's unexpected!
It looks like there is a problem with this label which
needs help to be resolved.
Please contact our live support team who can
resolve this issue and quote EFR2189210. In the meantime, we thank you for your booking.
in the meantime, we thank you for your booking and offer our
that things haven't gone as smoothly as we would have hoped so far.
that we would have hoped so far."
I don't know who to contact? and how to do it?
Thank you
lingma85
Mentor2 years agoGood evening @loicteys
See if you can find some help with this link----> Print and cancel shipping labels | eBay
If not, go to the carrier of your choice (Poste, Mondial relay, etc...) and fill out your shipping slip there, pay and send it.. (a shipping slip or a return slip ... =... it's the same thing)
Don't forget to enter the tracking number on the transaction/return.
Regards