Automatically closed return | Community Mentor Help

papoose063 · 2024-08-02T00:50:39.003000Z

Hello everyone,I bought an item on eBay (a gearbox for over 2000€..., paid with PayPal)After receiving it, I made a return request, which the seller accepted, then I sent the item back at my own expense a few days ago, except I didn’t know that I was supposed to enter the parcel number in the eBay app, so I was surprised when the return was closed on August 2.I’ve already contacted the seller and sent him the tracking number.But what do I do to get eBay involved?The return process on the site is frankly unclear.Thanks in advance for your help

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Automatically closed return | Community Mentor Help | eBay France