Locked
Discussion interactions are currently paused.
lost package return
Summary: kundelich contacted eBay because a package sent by Chronopost was lost. Chronopost advised them to file a claim through eBay so that a more thorough investigation could be carried out. *miss-tigri* replied that the package seems to have been returned to the sender and suggested checking the delivery details for a possible reshipment.
Hello eBay, the carrier lost my package. To make a claim, here is what Chronopost is replying to me. Will eBay customer service contact the department to resolve my inconvenience? thank you
"Hello Mr. Velitchkoff,
You are informing us that shipment no. XY027116400TS destined for HERBLAY SUR SEINE was not delivered.
I understand the inconvenience caused by this event.
Despite all our efforts, we have not been able to locate this package. I therefore invite you to get in touch with your client, which is eBay for this shipment, in order to file your claim and then eBay must contact us so that we can carry out more in-depth searches.
Thank you for your understanding.
Sincerely.
Fabien
ref:!00D200MU1o.!500J508TvEs:ref"
*miss-tigri*
Mentor1 year agoHello
Your parcel seems to have been returned to the sender..Check with them for a new shipment .
You can check with this site : https://parcelsapp.com/fr
And check your contact details because it seems you didn’t get the SMS for pickup at the relay point.