Hello, I ordered a calculator from a seller based in Italy. Everything went very well, except that the next day I realized there were some display bugs, probably due to bad contacts, since it is a very old model. The calculator needs servicing. I informed the seller, who seems completely reliable to me (good reviews, responds quickly). He предложed to have me send it back to him (shipping at my expense, return at his expense by registered mail with signature, as the first time) because he...

"The positive review I left won’t cause a problem?" = no "So I shouldn’t just ask for a simple refund, but actually open a dispute?" = just a wording question; a return request for non-conformity is, in itself, a dispute. https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=luce...

Returning a package for inspection (what steps should be taken) | Community Mentor Help

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Returning a package for inspection (what steps should be taken) | Community Mentor Help | eBay France