Package return delivered but not validated on eBay | Community Mentor Help

mlk_81 · 2024-12-27T00:06:35.426000Z

Hello, I have currently sent back a very damaged package with the tracking number that Ebay gave me. The person did receive the package but on Ebay it says that I need to hurry up and send the item. I can't manage to confirm that the item was indeed received. On the Colissimo website when I enter the tracking number, it clearly says that the item has been received and even the person contacted me by email to tell me that they had indeed received it. What can I do? I can't contact ebay, on top of that. Thank you for your help tracking number: PP10774605 ps: by the way on the colissimo website if you enter PP10774605 as the tracking number, it doesn't exist. But if you enter 10774605 it works and it says received. Is it the "PP" at the beginning of the tracking number that makes ebay bug?

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Package return delivered but not validated on eBay | Community Mentor Help | eBay France