Feedback from a card reader for nursing software | Community Mentor Help

sopalla17 · 2024-02-01T19:25:42.037000Z

I ordered a used vital signs card reader for my nursing software. In the photo, the reader matched my usual reader in every way, but upon delivery and after contacting my software provider, this version of the reader cannot be installed on my software. So I requested a return from the seller, since the seller had mentioned "returns possible." The seller is being picky and is asking me to specify that I changed my mind and not that the reader doesn't match what I was looking for. He is asking me to reword my reason for return and for an eBay return slip. I don't know how to do that or how to get this slip. I feel like he's leading me on... Thanks for your advice on getting a refund.

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Feedback from a card reader for nursing software | Community Mentor Help | eBay France