Return of an item | Community Mentor Help

cohello5.55 · 2024-03-10T19:23:13.930000Z

An buyer wants to return the product he bought because he says it is defective (product almost new). I accepted the return of the item paid for by the seller, and a return shipping label was sent to him by the eBay platform; he now has only 3 days left to send it back, but as of today he still hasn’t returned the item and is no longer responding to my return requests. What should I do?

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Return of an item | Community Mentor Help | eBay France